Privacy Policy

A Legal Disclaimer

Last Updated: 16/02/2025

At Infinity Business Solutions, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and manage your data when you visit our website and use our services. By accessing our website or engaging with our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information directly from you and automatically through technology when you interact with our website. The types of data we collect include:

Personal Information: This includes your name, email address, phone number, billing and shipping address, and other personal details provided when you fill out forms, engage with our services, or make inquiries.
Usage Data: This includes your IP address, browser type, device information, pages visited, and other data collected through cookies and tracking technologies as you interact with our website.

2. How We Collect Your Information

We collect personal data in the following ways:

Direct Collection: When you provide information voluntarily via forms, contact requests, service inquiries, or communication on our website.
Automated Collection: Through cookies, web beacons, and similar tracking technologies that gather information about how you use our website.

3. Why We Collect Your Information

We use the collected data for the following purposes:

To provide, operate, and maintain our services
To respond to your inquiries and offer customer support
To personalize your user experience
To improve our website’s performance and services
To send marketing communications and promotions (with your consent)
To comply with legal and regulatory requirements applicable to your jurisdiction

4. Sharing Your Information

We may share your personal information in the following circumstances:

Service Providers: We use third-party providers for services such as hosting, analytics, payment processing, and marketing. These service providers process your data only to perform services on our behalf and are obligated to keep it confidential.
Legal Compliance: We may disclose your information when required by law, in response to legal proceedings, or to comply with government requests in Nepal or other jurisdictions.
Cross-Border Transfers: As we serve international clients, your personal information may be transferred to and processed in countries outside of your jurisdiction, including Nepal. By using our services, you consent to such transfers.

5. Your Rights and Data Protection

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request the correction of inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You can request a restriction on how we process your personal data under specific circumstances.
Right to Data Portability: You can request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
Right to Object: You can object to our processing of your personal data in certain circumstances, including direct marketing.

For clients in the EU, US, or Australia, your rights are protected under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Australian Privacy Principles (APP), respectively.

To exercise these rights, please contact us at consult.ibsnepal@gmail.com.

6. Data Protection and Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, use, alteration, or destruction. These measures include data encryption, secure servers, and access controls. However, no method of transmission over the internet or method of electronic storage is fully secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the retention period expires, your data will be securely deleted or anonymized.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete it as quickly as possible.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze web traffic, personalize content, and improve functionality. You can control cookie settings through your browser, and you may opt out of certain cookies, though this may affect your user experience.

10. International Data Transfers

As we offer services to international clients, your personal data may be transferred to countries outside of your jurisdiction. This includes data transferred to our facilities or service providers in Nepal, the United States, Australia, and other countries. These countries may have different data protection laws from your home country. By using our services, you consent to the transfer of your data to these jurisdictions.

11. Jurisdictional Compliance

We comply with applicable data protection and privacy laws based on your jurisdiction, including:

Nepal: We comply with the Personal Data Protection Act and regulations set by the Nepal Telecommunications Authority (NTA).
European Union: We comply with the General Data Protection Regulation (GDPR), ensuring that personal data of EU residents is processed with strict safeguards.
United States (California): We comply with the California Consumer Privacy Act (CCPA), providing California residents with rights to access, delete, and opt out of the sale of their personal data.
Australia: We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or business needs. Any updates will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Infinity Business Solutions
consult.ibsnepal@gmail.com
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